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Document Locator system requirements

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ON-PREMISE

Microsoft SQL Server component

  • Administrator rights to install software
  • Operating System: Windows 2012, 2012 R2, 2016 or 2019 server OS (Recommended 64-bit)
  • Microsoft SQL Server Standard, Web, or Enterprise 2012, 2014, 2016, 2017 or 2019 required. (Recommended 64-bit SQL)
    (SQL Server Express is not supported)
  • Dedicated multiple-core CPU required (multiple processor and multiple-core CPU hardware server recommended for larger installations)
  • 8 Gigabytes or greater of RAM dedicated to SQL Server recommended
  • For very large repositories, 64-bit OS with 16 or 32 Gigabytes of RAM recommended or more.
  • Network speed: 1000 Base-T is strongly recommended
  • Screen resolution set at OS recommended default value and 100% text size

SQL Server storage

SQL Server requires a minimum of 6 GB of available hard-disk space. Disk space requirements will vary with the SQL Server components you install.

Document Locator database storage requirements are 1.3 to 1.5 times your existing file storage. Add accordingly to plan for three- to five-year's growth. In addition, plan for backup storage on a different drive capable to maintain at least four to five copies of your SQL Database.

Virtual server environments

The following virtualized environment is supported for Microsoft SQL Server. See the respective links below from the vendor.

Note: Running SQL Server on a virtual machine will be slower than running natively because of the overhead of virtualization.

Microsoft SQL Server High Availability

  • Active/Passive Clustering is supported
  • Log Shipping for Read Only database

Document Locator server component

  • Administrator rights to install software
  • Windows 2012, 2012 R2, 2016 or 2019 server OS (64-bit required)
  • 64-bit OS environment is required
  • Microsoft .NET Framework 4.8 or higher is required
  • Microsoft OLEDB Driver 18.5 or higher required
  • Microsoft SQL Native Client 2012 required
  • 8 Gigabytes of RAM or greater recommended
  • 100/1000 Base-T network
  • Screen resolution set at OS recommended default value and 100% text size

Server Disk Space requirements

  • Web Download: 451 MB for MSI installation

Note: Virtualization is supported

Note: Document Locator Server component may be combined with the SQL Server component with sufficient system resources allocated. Document Locator Server component is CPU intensive and SQL Server component is memory intensive.

Document Locator WebTools component

  • Administrator rights to install software
  • Operating System: Windows 2012, 2012 R2, 2016 or 2018 (64-bit required)
  • .NET Framework 4.8 or higher required
  • Internet Information Server 7.X or higher with ASP.NET.
  • Microsoft OLEDB Driver 18.5 or higher required
  • Microsoft SQL Native Client 2012 required
  • Dedicated multiple-core CPU required (multiple processor and multiple-core CPU hardware server recommended for larger installations)
  • 8 Gigabytes or greater of RAM
  • Network speed: 1000 Base-T is strongly recommended

Note: Virtualization is supported

WebTools Disk Space requirements

  • Web Download: 468 MB MSI Installation

Web user access requirements

  • Windows operating system: Google Chrome 85 and higher, Firefox 81 and higher, Microsoft Chromium Edge 85 and higher
  • Apple Operating System: Safari or Firefox version 18 or higher
  • Apple mobile devices: Iphone and Ipad
  • Microsoft mobile devices: Windows Phone
  • Other mobile and tablet devices: Android and the latest generation BlackBerry devices

* Not all features are available in all browsers and operating systems

Document Locator client component

  • Administrator rights to install software
  • Microsoft supported versions of Windows 10 (64-bit OS required)
    (see: https://docs.microsoft.com/en-us/lifecycle/products/windows-10-enterprise-and-education)
  • Microsoft .NET Framework 4.8 is required (included with EXE installation)
  • Microsoft OLEDB Driver 18.5 or higher required
  • Microsoft SQL Native Client 2012 required
  • Intel or AMD processor required
  • 4 Gigabytes of RAM or greater recommended
  • 100/1000 Base-T network
  • Screen resolution set at OS recommended default value and 100% text size
  • Microsoft Office 2013 and 2016, Office 365 (32-bit or 64-bit)

Virtual Desktop Infrastructure or VDI

  • Microsoft Remote Desktop Services
  • Citrix XenApp
  • Citrix XenDesktop
    • Hosted Shared desktop (XenApp)
    • Virtual Desktop Infrastructure (VDI) desktops
    • Local virtual machines
    • On-Demand Apps and Streaming disk images are not supported

Windows Roaming Profiles

  • Local Profiles, Supported
  • Roaming Profiles, Supported
  • Mandatory Profiles, Not Supported
  • Folder Redirection, Supported

Client Disk Space requirements

  • Web Download: 504 MB for MSI installation; 560 MB for EXE installation

Document Locator Scan Station component

  • Administrator rights to install software
  • Windows 10 (64-bit required)
  • Intel Quad or higher CPU (i7 series recommended)
  • 8 Gigabyte RAM or greater recommended
  • 7200 RPM SATA2 or faster drives recommended
  • 1000 Base-T network
  • Screen resolution set at OS recommended default value and 100% text size

Notes:

  • Virtualization is supported, but not recommended for medium to high volume scanning.
  • Scan Station must be installed with a Desktop Client, and for optimal performance, Scan Station should not be installed on the Document Locator server, WebTools server, or with SQL Server.

Scanning Disk Space requirements

  • SSD technologies
  • Web Download: 11 MB for MSI Installation
  • Overall disk space requirements will depend on the number of pages being scanned. Ideally, we recommend more than 100 GB of free space for large scanning operations.

Notes

  • TLS 1.1, 1.2 supported with Document Locator versions 7.2 SP3 and higher
  • Integration with AutoCAD supported for AutoCAD 2019 and higher

Unsupported applications and operating systems

  • 32-bit operating systems are no longer supported
  • Windows Server 2003, 2008 and 2008 R2 are no longer supported
  • Windows XP, Vista, 7, 8 and 8.1 are no longer supported
  • Nuance eCopy ShareScan (any version) is no longer supported
  • Microsoft SharePoint (any version) is no longer supported
  • SQL Server 2005, 2008 and 2008 R2 is no longer supported
  • Microsoft Office 2003, 2007 and 2010 are no longer supported
  • Adobe Acrobat 8, 9, X, 2015 and XI are no longer supported

HOSTED

Document Locator WebTools component

  • Windows operating system: Google Chrome 85 and higher, Firefox 81 and higher, Microsoft Chromium Edge 85 and higher
  • Apple Operating System: Safari or Firefox version 18 or higher
  • Apple mobile devices: iPhone and iPad
  • Microsoft mobile devices: Windows Phone
  • Other mobile and tablet devices: Android and the latest generation BlackBerry devices

* Not all features are available in all browsers and operating systems

Document Locator client component

  • Administrator rights to install software
  • Microsoft supported versions of Windows 10 (64-bit OS required)
    (see: https://docs.microsoft.com/en-us/lifecycle/products/windows-10-enterprise-and-education)
  • Microsoft .NET Framework 4.8 is required (included with EXE installation)
  • Microsoft OLEDB Driver 18.5 or higher required
  • Microsoft SQL Native Client 2012 required
  • Intel or AMD processor required
  • 4 Gigabytes of RAM or greater recommended
  • 100/1000 Base-T network
  • Screen resolution set at OS recommended default value and 100% text size
  • Microsoft Office 2013 and 2016, Office 365 (32-bit or 64-bit)

Windows Roaming Profiles

  • Local Profiles, Supported
  • Roaming Profiles, Supported
  • Mandatory Profiles, Not Supported
  • Folder Redirection, Supported

Client Disk Space requirements

  • Web Download: 504 MB for MSI installation; 560 MB for EXE installation

Document Locator Scan Station add-on component

  • Administrator rights to install software
  • Windows 10 (64-bit required)
  • Intel Quad or higher CPU (i7 series recommended)
  • 8 Gigabyte RAM or greater recommended
  • 7200 RPM SATA2 or faster drives recommended
  • 1000 Base-T network
  • Screen resolution set at OS recommended default value and 100% text size

Scanning Disk Space requirements

  • SSD technologies
  • Web Download: 11 MB for MSI Installation
  • Overall disk space requirements will depend on the number of pages being scanned. Ideally, we recommend more than 100 GB of free space for large scanning operations.

Notes

  • TLS 1.1, 1.2 supported with Document Locator versions 7.2 SP3 and higher.
  • Integration with AutoCAD supported for AutoCAD 2019 and higher.

Unsupported applications and operating systems

  • 32-bit operating systems are no longer supported
  • Windows XP, Vista, 7, 8 and 8.1 are no longer supported
  • Nuance eCopy ShareScan (any version) is no longer supported
  • Microsoft SharePoint (any version) is no longer supported
  • Microsoft Office 2003, 2007 and 2010 are no longer supported
  • Adobe Acrobat 8, 9, X, 2015 and XI are no longer supported