Support
We are committed to providing you with reliable support to ensure your document control needs are met. We look forward to assisting you!
We're ready to help
At Columbiasoft, we understand that seamless support is essential for ensuring the success of your document control system. Our dedicated support team is here to assist you with any questions, issues, or concerns you may have. Whether you’re a new user getting started with Document Locator or an experienced user looking for advanced solutions, we’re ready to help.
Even with the best piece of software, you need to have good support there to assist, and ColumbiaSoft’s support staff has always been right there for us.”
Support and maintenance is a valuable advantage
ColumbiaSoft offers professional Support and Maintenance for Document Locator customers that includes the following:
How to get support
Customers with Support can Contact support online or login to our Customer Center to access the online community knowledgebase, request upgrades, get software, or visit the online training center.
For more information about your existing Support and Maintenance, or to inquire about re-instating an expired plan, contact us or call: 800-298-1172.