We're ready to help

"Even with the best piece of software, you need to have good support there to assist, and ColumbiaSoft’s support staff has always been right there for us," - Dr. Robert Marlan.

Customers with Support: Contact support online or login to our Customer Center to access the online community knowledge base, request upgrades, get software, or visit the online training center.

Support and maintenance is a valuable advantage

ColumbiaSoft offers professional Support and Maintenance for Document Locator customers that includes the following:

  • Product upgrades and version updates at no additional charge
  • Priority support via toll-free phone or email
  • Updates and maintenance releases
  • Replacement of lost or damaged media
  • ColumbiaSoft Connect online community access with training, knowledge base, more.

For more information about your existing Support and Maintenance, or to inquire about re-instating an expired plan, contact us or call: 800-298-1172.