Frequently Asked Questions
Below are some frequently asked questions regarding document control, document management, and Document Locator.
Document Locator is a powerful document control system that improves efficiency and reduces risk. It works right inside Microsoft Windows, making it particularly easy to use. Plus, an optional Web browser interface extends the reach of files beyond the office walls.
Document Locator seamlessly integrates with Microsoft Windows and the Microsoft Office suite of applications. Tight Microsoft integration makes using Document Locator intuitive and easy to use. You can access document management functions right from within the familiar applications you already use on a daily basis.
Flexible integration options make it easy to connect files in Document Locator with other business systems across the enterprise, connecting documents and files with their related records in other software applications. This eliminates silos of information from forming in different departments or within line-of-business applications.
Robust and flexible document security in Document Locator means that all information in repositories is secure and accessible only to those who are authorized. Maintain your system with complete flexibility to manage authentication credentials and to grant privileges on a user or group basis.
Yes, Document Locator is SOC-2 compliant. An independent audit has validated Document Locator as a trusted document control system which is essential for information that is regulated or of critical importance.
Document Locator is available as on-premises software, or hosted in the cloud. Several types of licenses are available to match your needs, including named user licenses, concurrent (shared) licenses, and dedicated licenses. Contact us and we’ll explain the different license options and which will best match your needs.
Document Locator’s software and hardware requirements can be found on our system requirements page.
As an alternative to on-premises installation, you can choose to have Document Locator hosted online. ColumbiaSoft offers cloud hosting services using Microsoft Azure, the platform of choice for modern business.
We’re ready to help. ColumbiaSoft offers professional support and maintenance for Document Locator.
Yes. Our Professional Services team is ready to help with configuration, migration, integration, training and business process improvement.
You can reach out to us at any time. We would be happy to arrange a demo for you and your team.
DL QualityCore is a purpose-built document control and quality management solution designed to support quality and compliance needs. It streamlines document control, quality management, records handling, and training with an integrated approach designed for regulated industries.
DL QualityCore is ideal for quality managers, compliance officers, document controllers, and teams working in regulated environments including manufacturing, life sciences, aerospace, and more.
DL QualityCore is a configured solution with designed for quality and compliance use cases. It’s built on the Document Locator platform and tailored for faster deployment in quality-driven organizations.
DL QualityCore simplifies audits by organizing quality records, tracking document versions and approvals, and generating reports like the Document Register and acknowledgment logs. With centralized access, revision history, and built-in traceability, it ensures you’re always prepared for audits.
DL QualityCore is built on four core pillars essential to any quality program:
- Document Control ensures that policies, procedures, and work instructions are always current, properly approved, and easily accessible, with revision control and audit trails.
- Quality Management supports structured workflows for non-conformity and corrective action reports, audits, and risk assessments.
- Records Management captures and secures quality records with retention rules and retrieval tools that simplify compliance and support audit readiness.
- Training ensures that employees not only have access to resources but also acknowledge and understand critical procedures, policies, and updates.
DL QualityCore features role-based access control, allowing you to define who can view, edit, approve, or delete documents based on their role and department.
DL QualityCore is available in both cloud-hosted and on-premise deployment options, giving you flexibility depending on your organization’s IT and compliance requirements.
DL QualityCore features a rapid rollout approach that gets your team live in just weeks. It includes standard setup, security groups, templates, workflows, reports, and training. A Professional Services engineer guides the process from kickoff to go-live, with options for custom configuration and integration as needed.
DL QualityCore offers an affordable pricing model based on annual subscription. Contact us for pricing information.
You can reach out to us at any time. We would be happy answer any questions that you have.
It’s best to use a centralized document control system that includes version tracking, approvals, notifications, and policy administration. SOPs, non-conformance reports, corrective actions, employee training, work instructions, and more should be easy to develop, manage and share within the system.
Version control is the method used for incrementing, tracking, and recording changes in documents or files that occur over time in a systematic manner. Versioning organizes the history of changes in a logical order, and allows for review or version rollbacks if needed.
Document management is the process of capturing, storing, tracking, and routing documents. A Document Management System (DMS) is software that performs these tasks for electronic documents and scanned copies of paper documents.
Policy management is a system used to administrate policies and procedures, including creating, managing, and communicating policies and procedures in an organization.
Document control is the pratice of managing documents in a way that ensures their reliability. Document control software facilitates this practice through digital control and automation.
A document control system provides a platform for the management and governance of regulated content. It allows you to create, process, protect, and destroy files according to acceptable procedures that meet regulatory requirements. It provides a way to comply with requirements for producing information, validating procedures, and auditing records.
We’re ready to help. ColumbiaSoft offers professional support and maintenance for Document Locator.
Maintenance includes product upgrades, updates, priority support, replacement of lost or damaged media, and access to our customer portal.
Document Locator’s software and hardware requirements can be found on our system requirements page.
A searchable Knowledge Base of useful information and answered questions can be found on our customer portal.
A wide variety of instructional videos, product videos, and seminars can be found on our customer portal.
All software downloads and guides can be downloaded from our customer portal.
