Document Locator enables ICEC to handle its email.

ICEC is a global leader in the international marketing of fertilizer and fertilizer raw materials. They are based in Houston TX with offices around the world. Email is the preferred method of communication between ICEC’s traders and their customers. ICEC uses Microsoft Exchange/Outlook for email. Jeremy Sheppe, Vice President, estimates ICEC sends and receives between 400 to 500 customer-related emails per day. A typical sale usually has about 200 emails associated with it. ICEC retains these emails as records of the sale. Due to the growing volume of messages, it was becoming a real problem to store, organize, and find the right message when they needed it.

To solve this problem, ICEC installed Document Locator with the optional Email Rules Module. Document Locator provides many advanced features that have allowed ICEC to speed up the capture and automatic indexing of the emails and attachments. As emails are saved into the system, Document Locator automatically captures the sender, receiver, date, and subject as index properties of each email. Plus, it full-text indexes the entire email, including attachments.

Document Locator provides a powerful search console that allows users to search on index properties or text in the body of the email or the attachment that allows them to find documents in seconds rather than minutes. Document Locator’s properties can be mapped as column headings in Windows Explorer, so as messages are saved into the system the properties automatically appear in the columns—which gives users quick information about the email. ICEC has deployed Document Locator to about 60 users. Their installation is running on Windows 2003/SQL Server Enterprise Edition using a Dell server for clustering.


International Marketing

Critical Issue

Organizing and managing large volumes of email communications that serve as sales records.


Incorporating email within a document management system that automatically captures, organizes, and full-text indexes messages, making them easy to find.


Instant searchability of emails and attachments, and structured organization of email records.

Learn more

Be ready for the next audit.

Be ready for the next audit

Automate document control procedures to comply with quality and compliance standards including ISO, FDA, HIPAA, and more.
HR files under control

Employee files under control

Manage employee files, automate workforce procedures, take command of forms, policies, and more.
Project file management

Structured project files

Automate project folder creation, document reviews and approvals, track status over time, and monitor activity through reports.
Manage business operations

Automate business processes

Automate the flow of documents and information to define, optimize, and control repeatable business processes.

Ready for a Demo?

Take the first step towards streamlining your processes and enhancing collaboration with Document Locator. Request a demo today and discover how our document control solution can help your organization.

Fill out the form to get started.