Studies have shown that the average office worker uses as much as 10,000 sheets of paper a year. Where does all that paper go? It's thrown away, filed away, shuffled among co-workers, and shipped around in slow, costly, delivery processes. So, going paperless has some real advantages, and here is just a few examples... First, it eliminates hard dollar costs. Not just the...
Document management is a term that pre-dates the digital era. There was time... long, long ago, when the term was more relevant to filing cabinets, routing file folders, off-site document warehouses, and other relics of a paper-driven world. Ask someone today what they think of when they hear the word "document management" and it almost always brings to mind the...
Time and time again, we are approached by prospective customers who want nothing more than to escape the shackles of their existing system and find a better document management system. They're frustrated with their legacy system’s functionality, interface design, and the "customer-no-service". Having experienced the drawbacks of their existing systems, they are easily attracted to one with a user-oriented design,...
Included in Document Locator v5.2 are several enhancements to the workflow system. One enhancement already generating enormous fanfare in the user community is the overhauled notification system. Previous generations of Document Locator dutifully rendered and distributed email messages to the appropriate users notifying them based on the required task. These notifications included relevant information such as workflow task details, file...
Developing software applications that solve real-world problems requires getting to know your market space. For software companies this typically involves aggregating data from a number of sources including customers, support personnel, enhancement requests, sales staff, and post-mortems from consulting engagements. While there is no doubt that normal requirements gathering techniques help, there is no better way to understand your customers’...
When Document Locator v5.2 is made available, some new bells and whistles are included that existing and prospective customers have requested. I could certainly go into endless detail about the various product enhancements that have been added or mention the notably increased performance made against our internal benchmarks, but not today. Rather I felt like commenting on how PDFs –...
We've all seen it at one point or another. The "paper chase" is that routine paper-driven process that happens over and over again, but for some reason is still operating in an ancient pre-digital area. Accounting offers a good example, where some companies are ahead of the curve, and others are still passing paper. Here's a pretty generic scenario that applies...
I was at a conference the other day and ran into a dutiful young lady (I’ll call her “Jill”) who, at the direction of her well-intentioned boss, had taken the initiative to make her office “paperless”. She scanned every piece of paper from every file cabinet, and voila… nobody could find a single document they were looking for. The reason: going...
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