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Document Locator Customer Support

We're ready to help.

Customers with Support: Login to ColumbiaSoft Connect to access the knowledge base, contact support, request upgrades, get software, and visit the document management training center.

Get a support and maintenance Plan.

ColumbiaSoft offers a Support and Maintenance Plan for Document Locator customers which includes the following:

• Product Upgrades
• Priority support via toll-free phone or email
• Updates and maintenance releases
• Replacement of lost or damaged media
• ColumbiaSoft Connect portal access with training, knowledge base, more.

For more information about purchasing a Support and Maintenance Plan, contact sales.

Document Locator training.

Document Locator training options include a three-day training class in our corporate training facility in Portland, Oregon every month, as well as custom-tailored on-site or web-based training. Customers on a Support and Maintenance Plan also have access to the Learning Center in ColumbiaSoft Connect with recordings and training Webinars.

Related Info

• Contact Support
  Questions and technical support... We look forward to being of assistance!
• ColumbiaSoft Connect
  Resources portal for customers on a Support and Maintenance Plan.

Login to ColumbiaSoft Connect for Document Locator customer support, knowledge base, training, upgrades, and more.