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Professional Services Implementation

Our approach to implementation.

As an optional service, our Professional Services team can provide full implementation services for Document Locator®. With our assistance, many businesses can deploy faster, and with less demand on internal resources.

We develop detailed implementation plans after working directly with business process owners, implementation teams, and IT staff to determine the requirements and approach. Elements of the plan often include:

  • Evaluation of existing business processes and software applications requiring integration with Document Locator.
  • Integration solutions, such as:
    • Workflow automation & tracking
    • Custom integration
    • Scan processing
    • Document categorization
    • Access control & auditing
    • Document management best practice
  • Determine if any customization requirements are required.
  • Develop a detailed software integration project plan
    (tasks, responsibilities & timelines).
  • Validate and follow-up.

Getting started.

At the beginning of a professional services engagement, the project leader will create a Statement, or Scope of Work, which identifies the high level requirements of the engagement and indicates a rough estimate of how the budget may break down by project phase. This document helps measure the project and establishes roles and responsibilities between the parties. This document is signed by both parties before the engagement begins.

Once the Discovery phase begins, as we learn more about the details of the project, we may observe areas where further discussion is necessary for the agreement. If we see any consequential change in a project related to documented scope, budget, or timeline, we will openly discuss these matters with the project team representatives and come to an agreement before moving on. The detail of the change, including its impact to the baseline project, is documented via a change request and all parties are to provide signature approval before continuing.

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