Whether it’s employee requests for benefits information; managers looking for past employee reviews; or the accounting department trying to find W-4 tax forms… it all comes through to HR. Human Resources professionals wear many hats, and one among them is that of controller of all records workforce-related.
Bet when looking at the entire picture of document management in HR, there is much more than just the management of employee records. There is also the automation of workforce processes; things like expense reports and time off-requests are good examples. Then there is the management of workforce resources like training manuals, employee handbooks, or company policies. And don’t forget the issue of security… all that regulated content must be controlled.