A recent trend I am seeing with our customers is the desire to enhance their business infrastructure to support having employees work remote. This arrangement benefits businesses in a number of ways including helping employee morale, allows for business continuity when weather strikes, saves space on real estate, and allows for increased productivity from their staff.
Creating an environment permitting employees to work remotely requires providing online access to critical information and documents. At minimum, employers will need to enable remote access to their network environment and online computer systems. However for most companies who are not paperless, acquiring information contained in filing cabinets and binders is simply not possible for remote employees. A similar challenge is the capability of routing paper documents received in the mail to remote workers in a timely manner.
Document management systems with support for digitally scanning paper documents provide real-time access to information to your remote employees. It is not uncommon for me to help companies create processes that involve scanning common mail items including applications, claims, and change of business forms and then assigning those items for processing (via workflow) to resources that work remotely. I also work with companies to back-scan legacy documents from countless rows of filing cabinets, freeing up square footage and providing for online retrieval and manageable disaster recovery processes.
By implementing a paperless process, your organization will gain efficiencies, increase employee morale, free up office space resources, and provide for business continuity should disaster strike.