Included in Document Locator v5.2 are several enhancements to the workflow system. One enhancement already generating enormous fanfare in the user community is the overhauled notification system. Previous generations of Document Locator dutifully rendered and distributed email messages to the appropriate users notifying them based on the required task. These notifications included relevant information such as workflow task details, file index information, and user entered comments.
What ColumbiaSoft heard from our user community was that the existing messaging solution worked. The notification messages contained the appropriate content and were reliably received by their intended recipient notifying them of subscription events, pending workflow tasks, or user initiated notifications. As with anything, however, there is always room for improvement. Many customers told us they wanted to have the capability to design custom notifications.
The result: we designed a configurable email notification template architecture in v5.2. The new HTML-based template framework allows users to merge variable data from Document Locator into pre-configured HTML-based email templates. This architecture enables customers (maybe with help from their graphic designers) to create templates based on the company’s own brand or look and feel. These templates can include embedded images, CSS styles, table formatting, confidentiality statements, and more. Because the templates are HTML-based, any standard design tool can be employed including graphics-based design tools such as FrontPage or Dreamweaver.
One of the 5.2 beta customers “test drove” the new email notification system and created a report-style email for customer distribution via a workflow process. The notification system uses tokens to dynamically merge metadata attributes into pre-configured HTML templates. The design also supports one-to-many data relationships as it loops through sections creating multiple lines. This enables the report-style email notification being tested by the customer. In their example, the email report included their corporate logo along with detailed information pertaining to all of the files being distributed through their workflow process.
Configurable email notification templates are included as part of Document Locator v5.2, so note to DL customers… get ready to brush up on your design skills and start gathering your thoughts about how configurable notifications could benefit your organization. I’m looking forward to hearing your stories about implementing the configurable notifications and how it impacted your organization.