ColumbiaSoft Support

ColumbiaSoft's product support team is guided by one principle: "Every contact is an opportunity to exceed expectations." We provide a range of communication channels and various levels of support to meet your needs. Use our FAQs and Knowledge Base for self-service information, or contact our support team directly via email or phone. Taking advantage of these resources will help you get the most out of Document Locator.

Latest Release - Document Locator Version 5.3 - build 5.3.001

We have recently changed our software download and registration process. Customers can now request upgrades, download software, and access our Knowledge Base at www.columbiasoftconnect.com.

Get the latest setup advice

• FAQs
• Contact Support
• Product Training
• System Requirements

Support and Maintenance

Get the most out of your investment in Document Locator by keeping your support and maintenance plan current. See details below.

• Support and Maintenance Agreement

Version Features

• Version 5.0
• Version 5.1
• Version 5.2
• Version 5.3

Contact support at supportteam@columbiasoft.com