ColumbiaSoft Support

ColumbiaSoft's product support team is guided by one principle: "Every contact is an opportunity to exceed expectations." We provide a range of communication channels and various levels of support to meet your needs. Use our FAQs and Knowledge Base for self-service information, or contact our support team directly via email or phone. Taking advantage of these resources will help you get the most out of Document Locator.

Contact support at supportteam@columbiasoft.com

Document Locator Version 4.0 – Latest release is build 18.
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Document Locator Version 5.2 – Latest release is build 2.
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Version 5.2 Customer Upgrade Request Form

Get the latest setup advice

• FAQs
• Knowledge Base
• Contact Support
• Product Training
• System Requirements

Support and Maintenance

Get the most out of your investment in Document Locator by keeping your support and maintenance plan current. See details below.

• Support and Maintenance Agreement

Version Features

• Version 5.0
• Version 5.1
• Version 5.2